Shipping Policy:

We offer shipping service via US Postal Service and UPS. All shipping options are considered FOB Origin. Once the merchandise has been shipped out by us, Seattle Karaoke Enterprises, the merchandise is property of the buyer. The buyer is responsible for all claims with common carrier, USPS or UPS, for loss or damage. We recommend you to buy insurance from the common carrier in case of loss or damages. Insurance prices are based on common carriers price shedule. We offer our customers the following shipping options:

For music orders over $99 shipping cost will be removed. You can log in to your account to view the total charges after removal of shipping. For free shipping we reserve the right to choose the method of shipping. If you need a specific shipping method please let us know. In such a case, you will be charged for the shipping.

Shipping Time: Orders placed on our site by 4PM (PST) usually ship the same day unless a product is out of stock.

Calculating Shipping Cost: It's easy to calculate shipping costs on our Web site before you purchase a product.  Just follow the steps below.

Checking Order Status: To check the status of an order, click the Your Account link in the upper right corner of each page and login to your account. Orders that are awaiting shipment are defined as Pending while orders that have shipped are labeled Closed. Once an order has been shipped, you can view the tracking number in order to determine a delivery date from the shipping carrier.

Special Notes:
1. We, Seattle Karaoke Enterprises, Inc., cannot be held responsible for Common carrier's or customer's failure to deliver or accept on time (other than the refund of shipping charges if delinquent in arrival and reimbursed by common carrier).
2. UPS does not deliver to PO Boxes.
3. Shipping time does not include weekends since most common carriers are closed on weekends.
4. Any additional carrier fees due to Address Corrections will be charged to the customer as well as a $2.00 processing & handling fee (please make sure your address is right!!). We will charge to the credit card used for original purchase order when we are notified in our monthly statement. We will notify the customer before charging.
5. Any refused or undelivered packages not failed by the carrier will be assessed a $15.00 per package service charge.